Privacy Policy

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you make a purchase or create an account, we collect:

• Contact details (name, email address, shipping address)
• Payment information (processed securely by our payment partners)
• Purchase history and preferences
• Communications with our customer service team

Automatically Collected Information

When you visit our site, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs)
• Location data (general geographic region based on IP address)

2. How We Use Your Information

We use your information to:

• Process your orders and deliver products
• Provide customer support and respond to inquiries
• Personalize your shopping experience and product recommendations
• Improve our website, products, and services
• Send marketing communications (where you have consented)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your information with:

Service Providers

Trusted partners who assist in operations:

• Payment processors (PayPal, credit card companies)
• Shipping and delivery companies
• Marketing and analytics providers
• IT and cloud storage services

Legal Requirements

We may disclose information when required by law, court order, or governmental authority.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

All third parties are required to maintain appropriate security measures and use your information only for the services they provide to us.

4. Data Storage and Security

We implement robust security measures to protect your information:

• SSL Encryption: Our entire website uses industry-standard SSL encryption to protect data transmission.
• Payment Security: We never store complete payment card details on our servers. All payments are processed by PCI-DSS compliant partners.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
• International Transfers: As we serve customers globally, your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-out: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data to another service provider.
• Restriction: Request limitation of how we use your personal information.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality and security.
• Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Remember your preferences and settings.
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance.

Your Cookie Choices

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Our Cookie Preference Center allows you to customize your tracking preferences.

We may also use third-party analytics services (such as Google Analytics) to collect and process data about your use of our website.

7. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date. We encourage you to review this policy regularly.