At Triathlon Gear Shop, we understand that every second counts in your training and competition. That’s why we’ve designed a delivery process that is as efficient and performance-driven as the gear we offer. Whether you’re gearing up for a triathlon, optimizing your cycling setup, or enhancing your fitness routine, we ensure your orders reach you promptly and securely, no matter where you are in the world.
Our Delivery Options
We offer two flexible shipping methods to suit your needs, both handled by trusted global carriers:
- Standard Shipping: For those who need their gear quickly, we partner with DHL or FedEx to deliver orders within 10-15 business days after dispatch. This option costs $12.95 and is ideal for athletes on a tight schedule, ensuring you receive your aero levers, compression wear, or nutrition products without delay.
- Free Shipping: For orders over $50, we provide complimentary shipping via EMS. This economical option delivers within 15-25 business days after dispatch, perfect for stocking up on essentials like swimwear, clothing tops, or body care items without extra cost.
Order Processing and Timing
We pride ourselves on swift order handling. Once you place an order, our team processes it within 1-2 business days, ensuring your items—from high-performance bikes to electrostimulation gear—are carefully packed and dispatched. Please note that delivery times start from the date of shipment and may vary slightly based on your location and customs procedures. We ship globally but currently exclude Asia and a few remote areas due to logistical constraints.
Tracking Your Order
To keep you in control, we provide tracking information for all shipments. You’ll receive an email with details once your order is on its way, allowing you to monitor its journey from our warehouse in Anchorage, US, to your doorstep. This transparency is part of our commitment to supporting your athletic journey with reliability.
Returns and Support
If anything isn’t perfect, our hassle-free return policy allows returns within 15 days of receipt. Contact our support team at [email protected] for assistance—we’re here to help you focus on your performance, not worry about logistics.
Pro Tip: Plan ahead for your training cycles! Order during our seasonal promotions to combine savings with fast delivery, ensuring you’re always equipped for success.
Thank you for choosing Triathlon Gear Shop. We’re not just a store; we’re your partner in achieving athletic excellence, delivering quality gear with speed and care.